IT administrator

London, England, United Kingdom | Contract | Allows remote


openDemocracy is a global independent media outlet dedicated to challenging power and inspiring change. Our recent journalism – for example on ‘dark money’, misinformation, women’s and LGBTIQ rights and COVID-19 – has triggered law change, parliamentary debate, criminal and regulatory investigations, action by public health bodies and much more. Our stories attract widespread media coverage, including in The New York Times, The Guardian, The New Yorker, Daily Mail, CNN, BBC, Deutsche Welle, Al Jazeera and many others across the world.

Location: Based in the London office or remote working

Salary: TBC

Contract type: 8 hours a week (Part-time), flexible hours

Reports to: Chief Operating Officer

The role is responsible for the openDemocracy IT security function, developing and implementing best practice for use of Google Drive within the company and supporting G Suite admin/security and other areas of IT. A relevant qualification in an information technology-related field with at least three years’ experience in a similar role.

The IT administrator role will report to the chief operating officer. 

Main duties

  • Ensure that openDemocracy’s digital security policies are comprehensive, up to date, follow best practice and are available to and promoted to staff
  • Lead on digital security setup  
  • Develop and implement best practice for use of Google Drive within the company.
  • Lead on security-related Google Suite activities and admin
  • Ensure company data is backed up and secure
  • Resolve all issues staff have with their IT systems and software or be the first point of call for all issues related to staff IT systems and software
  • Regularly evaluate IT systems to ensure they meet the necessary demands of an expanding global media organisation 
  • Conduct risk-modelling exercises for staff members, editorial projects, specific investigations, etc.
  • Feed into funding applications and other reports that require policies and evidence relating to digital security
  • Educate staff about network security and best practices for computer usage 
  • Be the go-to resource for ensuring compliance with data protection regulation and use privacy issues

General duties

  • General IT support
  • Running staff security inductions and training (in security, and other software in use across the organisation)
  • Stay abreast of latest security issues, practices, software, communities, and communicate these with staff where appropriate.
  • Act as a security champion, sharing information and celebrating best practice throughout our work.
  • Ensure best practice in creating and managing email and shared drive accounts such as  Google G Suite

Desired qualities 

Proactive in identifying where systems and processes could be improved and experienced in developing and implementing simple, innovative solutions. In addition:

  • Analytical ability
  • Excellent communication skills
  • Understanding of risk management frameworks
  • Detail-oriented
  • Familiarity with security regulations and standards
  • Problem-solving
  • Responsive to security events
  • Self-motivation
  • Team player
  • Training organisation on security measures
  • Up-to-date on relevant technologies

About openDemocracy

openDemocracy (established in 2001) produces high-quality journalism, and trains and mentors groups typically under-represented in the media. 

Our site currently attracts more than 11 million visits per year, and we host a diverse range of independent projects focused on different subject areas – including those publishing in Russian, Arabic, Spanish and Portuguese as well as English.

We collaborate with a rich and diverse network of media, NGOs, policymakers, lawyers, activists and educators across the world; and we have an open submissions policy committed to diversity of voice and perspective.

openDemocracy is committed to being an equal opportunities employer that values and respects the people who work with us. We positively encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. 

We are open to accommodating family-friendly hours and other caring responsibilities. 

How to apply

Candidates must be able to provide evidence they have the skills, knowledge and experience detailed in the person specification section of the job description.

To apply please submit to Recruiterbox your CV and a cover letter outlining how you fit the criteria for the role as detailed in the job description. 

Application deadline:  September 30, 2020 at 5.0pm (UK time)